Effective Date: 2/01/2026
Stay Counseling
300 Weyman Road, Suite 230
Pittsburgh, PA 15236-1520
This Notice describes how your protected health information (PHI) may be used and disclosed and how you can access it.
Our Responsibilities
Under federal and Pennsylvania law, Stay Counseling is required to:
- Maintain the privacy of your protected health information
- Provide you with this Notice of our privacy practices
- Follow the terms of this Notice currently in effect
How We May Use and Share Your Information
We may use or disclose your protected health information without your written authorization for:
Any other use or disclosure requires your written authorization.
Electronic Communication & Text Messaging
We may communicate with you by phone, email, or text message for scheduling, reminders, or administrative purposes.
Electronic communications, including text messages, are not fully secure. By choosing to communicate electronically, you acknowledge this risk.
Do not use text messaging for emergencies or highly sensitive information.
We may use or disclose your protected health information without your written authorization for:
- Treatment – providing and coordinating your mental health care
- Payment – billing, insurance, and related activities
- Health Care Operations – practice operations, quality improvement, and compliance
Any other use or disclosure requires your written authorization.
Electronic Communication & Text Messaging
We may communicate with you by phone, email, or text message for scheduling, reminders, or administrative purposes.
Electronic communications, including text messages, are not fully secure. By choosing to communicate electronically, you acknowledge this risk.
Do not use text messaging for emergencies or highly sensitive information.
Your Rights
You have the right to:
· Access your health records
· Request corrections to your records
· Request confidential communications
· Receive a paper copy of this Notice
· File a complaint if you believe your privacy rights have been violated
Complaints
You may file a complaint with Stay Counseling or with the U.S. Department of Health and Human Services.
You will not be retaliated against for filing a complaint.
You have the right to:
· Access your health records
· Request corrections to your records
· Request confidential communications
· Receive a paper copy of this Notice
· File a complaint if you believe your privacy rights have been violated
Complaints
You may file a complaint with Stay Counseling or with the U.S. Department of Health and Human Services.
You will not be retaliated against for filing a complaint.
Changes to This Notice
We may change this Notice at any time. Changes will apply to all protected health information we maintain.
We may change this Notice at any time. Changes will apply to all protected health information we maintain.
Contact
If you have questions about this Notice or your privacy rights, contact:
Susan Stay, LCSW
300 Weyman Road, Suite 230
Pittsburgh, PA 15236-1520
Phone: 412.653.7829
Email: [email protected]
If you have questions about this Notice or your privacy rights, contact:
Susan Stay, LCSW
300 Weyman Road, Suite 230
Pittsburgh, PA 15236-1520
Phone: 412.653.7829
Email: [email protected]
